• Go to your profile icon on the top right corner
  • Click on “Team”
  • Click on “Add”. 
  • Complete the name and email address of your team member and click “Add” to finish.

Your team member will receive an email like this with their login information


Your team member now will be able to view the tickets you write.

In turn, they can also view the tickets they write.

This is best for companies that have multiple vendors that need access to the dev team without having to play a game of telephone.

Our clients in the past have invited

  • SEO Agency or Freelancer
  • Designer or Design Agency
  • Marketing Company

Please have them review the right way to write a ticket so they know how to get the best from us.

Here is a video of me walking through the ticketing system as different team members (for another customer)